Help
Contact us
Get in touch with the Regional Pets team about orders, shipping, the 30-night trial, returns or product questions.
What we can help with
- Order status, tracking and delivery questions
- The 30-night comfort trial and returns
- Sizes, colours and product fit for your dog
- Member offers, bundle deals and account access
Before you write in
Most answers are already covered on our FAQ, Shipping and Returns & Trial pages.
If you have a Regional Pets account, your order history and tracking are in your account.
Our contact details
Our customer-care contact details are being finalised and will be published here shortly. Please have your order number ready when you get in touch.