Terms of Service

By browsing regionalpets.com or placing an order you agree to these terms. Please use the store lawfully and don't interfere with its operation.

All prices are shown in Canadian dollars. We do our best to keep product descriptions, photography, availability and pricing accurate, and we may correct errors or change prices and availability at any time.

An order is accepted once payment is processed and confirmed. We may cancel and refund an order if an item is unavailable or an error is discovered.

Promotional offers, member pricing and quantity bundles are subject to their stated conditions and can be changed or withdrawn. Offers do not stack — the single best available offer is applied to your cart.

You are responsible for activity on your Regional Pets account. Guest checkout remains available if you'd rather not create one.

Returns and the 30-night comfort trial are covered on our Returns & Trial page, which forms part of these terms.